Refund and Cancellation Policy
Effective date: February 25, 2026
1. Digital Product Nature
The LevelUp Circle sells downloadable digital products (ZIP + PDF files). Due to the nature of instant digital delivery, all sales are generally final.
2. Refund Eligibility
Refunds may be considered only when:
- You were charged more than once for the same order.
- You did not receive access because of a verified technical issue on our side.
3. Non-Refundable Cases
- Change of mind after successful access/download.
- Lack of usage or delayed usage by the customer.
- Incompatibility with third-party tools or platforms not controlled by us.
4. Cancellation
Since this is a one-time digital purchase and not a subscription, cancellation does not apply after payment.
5. Support
For payment and access issues, contact us via our help page within 48 hours of purchase with your payment details.